Testimonials

Testimonials

  • I am writing to express my thanks and appreciation for the fantastic service that I received from you recently when I asked if you could look at my laptop which was taking an extremely long time to start up, along with other problems.

    I left the machine with you after our BNI meeting and was surprised when you got in touch later that day to say that it was all sorted, because I  had realized that I had not given you my password and intended to phone you so that you could get started on the repairs. I don’t know how you managed to do it, I suppose its one of the tricks of the trade, but you managed to fix the problems quicker than it normally takes the machine to start up. You also installed a new Anti-virus system, which will prevent any further problems with the malware which were causing the laptop to malfunction.

    All in all it was a very professional job with excellent service and I will have no hesitation in referring your company to my family, friends and contacts.

    Eddie Doyle – Pearl King Travel.

  • I wanted to say a huge ‘Thank you’ for going to great lengths to get me back up and running with a new PC. Having already sought a quote from a local ‘techy’, I came to you with the confidence that I would be well and truly looked after. I was – and although it was a big ask, you and your staff overcame the obstacles and wouldn’t give in until you got me working again in no time at all… I would have no hesitation in recommending and promoting Wirral-Net and its subsidiaries to my friends, family and professional contacts for any works in the future.

    Kevin McCarten, HWL Wealth Management Ltd

  • I would like to say a huge ‘Thank You’ for your recent, and continuing, assistance with the IT support at Everkool.

    From the very first point of contact I have been impressed by your approach, your attention to detail and your commitment to delivering the highest levels of customer service.

    You assessed our IT requirements and initially recommended that we install a server and back-up all of our files on a regular basis to prevent data loss and business disruption. You specified, sourced and installed the server, initiated the back-ups and ensured every computer had the correct antivirus software.

    Your knowledge and insight has already helped to improve the efficiency of Everkool; from the installation of a wireless printer that all the office can use to enabling me to work from home, accessing files and preparing quotations without the need to spend nights and weekends in the office.

    I now have complete piece of mind knowing our office computers are fit for purpose, our data is safe and that should we need any support we are assured of your prompt attention as you demonstrated last week with your visit to my home, out of ours, to configure my laptop to access the server whilst I am on holiday. Exemplary service which is second to none!

    As a result of my positive experience I recommended Wirral-Net to A&R Facilities, with whom you’ve already undertaken work. They are equally as happy with your services and your speed of response to any queries or issues which arise.

    I have no hesitation in continuing to recommend James and Wirral-Net to any and all of my friends, family and professional contacts.

    Craig Greenwood – Everkool Ltd

  • We have been customers of Wirral-Net (formerly Pandora Computers) since 1996. They take care of our computer needs, including new hardware, software and any network requirements. Wirral-Net also provides a fast and friendly service with what we consider to be very competitive rates, for any repairs and problems we may encounter with any of our equipment. During the time we have dealt with Wirral-Net we have always known them to be reliable and we would have no hesitation in recommending them to any prospective new client.

    Phil Speed – Gable Scaffolding Contractors

  • Smooth Accident Services started working with Wirral-Net in September 2013, the Wirral-Net team from start to finish when on site work to an exceptional standard with the upmost professionalism, not only have we had this standard of work but the price for it has been the most competitive Smooth has ever had. A number of different tasks and jobs have been completed by the Wirral-Net team and they also assisted through a large scale office move releasing pressure of managers. I would recommend their services to any business Small or Large.

    Tony Jones – Smooth Accident Services

  • APCS relocated to larger premises on the Wirral in 2012, and we needed a local IT company to help us with our network configuration and to provide ongoing support. Our business is dependent upon our IT systems, so speed of response was important to us. Wirral-Net have given us consistently reliable and timely support. I would recommend their services to anyone looking for professional local IT support.

    Mark Gardner – Access Personal Checking Services

  • As a small new business it was very daunting trying to find an affordable but reliable company to help me with my IT and software on an ongoing basis. A couple of my clients had given good feedback on James and his team at Wirral-Net so I thought I’d give them a go. Since working with Wirral-Net all I can say is good things about them, proactive, punctual, no job too big too small and most importantly a friendly professional service. Whether you’re a new business like I was or an established business looking for some IT support, no matter how big or small you company is, I would definitely recommend giving Wirral-Net a go!

    Jay-Marie Peatfield – Pegasus Support Limited

  • We started using the IT services of Wirral-Net in 2013 after receiving a recommendation from a business connection of ours. From the moment Wirral-Net took over the day to day running and maintenance of our IT systems, they exceeded our expectations due to the high quality service they provided. Changing from our previous IT provider and transferring all responsibilities over to Wirral-Net was the best thing we have done for our business. Over the past year Wirral-Net has assisted in two large scale office moves, which without their assistance would have been a nightmare for our business. Wirral-Net ensured that each move went ahead as planned, always keeping to the required timescales, in short it couldn’t have gone any smoother. We would recommend the services of Wirral-Net to any other business as the standard of their business is a clear 10/10!

    Craig Newton – UK Law Nationwide Ltd.

  • Wirral-Net are always available by telephone and are very quick to fix any problems we have. They ensure we have complete peace of mind. Nothing is too much trouble for them and their prices are very competitive.

    Melanie Russell – T L Care

  • I would like to introduce Wirral-net who have been contracted to McCoy Bros Ltd for the previous five years to manage, install and maintain all of our IT equipment. In all of that time I have found their work to be of a excellent standard. The service they provide is always prompt and efficient and there rates are more than competitive. I would have no hesitation in recommending this company.

    Paul Nother – McCoy Bros LTD